Refund Policy

Returns

To be eligible for a return, you can submit your request for return to our email id hello@examformula.com with Subject: “Return of the course”, along with your user name, email id, and contact number.

Following is the list of courses and their return policy:

  • Online course: On receiving your refund request within 7 days of enrolment, we will refund the complete amount within 7 days of the request. The total amount will be refunded to the original mode of payment.
  • Pen drive course: You may courier the complete pendrive course package to our registered address (refer below) within 10 days of receiving the course package, and drop in a mail at hello@examformula.com. In case the pendrive is corrupted / expired / damaged, we will not be able to process any return. In case of successful return, we will refund your amount back to the original mode of payment within 7 working days.
  • Tablet course: We strictly don’t process or have any refund policy for tablet courses.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.If you’ve done all of this and you still have not received your refund yet, please contact us at hello@examformula.com.

Shipping

To return your product, you should mail your product to: PD-120 C, Pitampura, Delhi 110034, India.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

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